Over the years, Dr. Shawna Charles has served as the architect of a number of high impact relationship-building campaigns for a wide range of clients. She is the creator and founder of ‘ Information Xchange Group’ (IXG PR) a public relations agency focusing on crisis management, reputation management, public relations, brand development, community relations, and media coaching and consulting. IXG has two divisions Your Brand + PR and HR + PR. Dr. Charles is also the founder of Information Exchange Resource Group a non-profit organization whose vision is to create an unrestrictive knowledge Xchange that impacts equity and enhances the quality of life for all through the sharing of information.

Dr. Charles earned her Bachelor of Arts from Howard University. She also holds a Master of International Business Administration and a Ph.D. in Clinical Psychology. She has been recognized by the City of Los Angeles, the University of Southern California, and the New York Rescue Mission among other organizations for work that she has done in the community.