Shawna M. Charles is a recognized thought leader and strategist providing strategic communication guidance to her clients helping them protect, promote, and evolve their brand. Her leadership is solution-driven: combining ingenious thinking and strategic planning for businesses, campaigns, and candidates, organizations, and individuals.

As an industry influencer, Dr. Charles is the creator and founder of Information Xchange Group a public relations agency focusing on crisis management, reputation management, public relations, and community engagement.

She is a graduate of Howard University and holds a Master of International Business Administration and a Ph.D. in Clinical Psychology. She has been recognized by the City of Los Angeles, University of Southern California, New York Rescue Mission among other organizations for work that she has done in the community.